Broken Spring Replacement
Customer Issue: Mr. Harrison called in to report that his springs were cracked and uneven and that their expected service life was just about up.
Our Solution: Since the customer booked us before the springs could break and not after, removing them was safer and easier than many of our spring projects. After loosening the torsion caps and easing the tension out of the springs, we removed them and cleaned and oiled the spindles. We then installed the new pair of springs, tightened them in place, and tested the door.
Customer Issue: Mrs. Anderson noticed that her garage door was shaking harshly when she opened or closed it, and was worried it was about to break down completely.
Our Solution: Once the entire system had been examined to find the source of the problem, our professional found that the issue was with the Craftsman 954990 model opener. Its motor was in need of replacing due to a defect, and it was quickly taken care of. The opener was then reinstalled so that the door could be tested.
Customer Issue: This customer’s panel had a crack in it from the car bumping into it.
Our Solution: Our experts found the perfect size and color of panel to replace the damaged one with so there would be no noticeable difference. After unscrewing the cracked panel to remove it from the door, the new panel was installed securely into place.
Customer Issue: Broken garage door cable.
Our Solution: This customer nearly got injured after her door suddenly dropped and started leaning to one side. It was immediately clear to us that the left lift cable broke. We quickly replaced it and the second unit (it was too frayed to stay functional) and then made sure the door could rise and lower smoothly and safely.
Garage Door Troubleshooting
Customer Issue: Garage door makes a lot of noise.
Our Solution: There were a few possible causes for this customer's problem. As it turns out, pretty much all of them were present. We lubricated the torsion spring and the steel rollers, repaired some minor bending in the tracks and replaced the opener's motor gear, which had become significantly worn. When we were finished, the door was nearly silent.
New Garage Door Installation
Customer Issue: Interested in increasing the security of his home.
Our Solution: We got a call from Mr. Gordovsky, who was looking for a powerful garage door that would offer him an added sense of security. We made several recommendations, and he decided to get a Clopay garage door from their Modern Steel™ collection, which we installed a few days later. The customer was incredibly happy with the impressive look and durability of his new door.